POLICIES

Minds in Motion Learning policies have been developed with consideration of both the client and tutors, as well as having referred to other established learning centres. Please keep in mind that, in order for a student to be most successful, it is recommended that tutoring & fitness be on a consistent, uninterrupted basis.

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Fees: An initial start-up fee of $40.00 will be charged to the first invoice. This covers the cost of the visual sound deck ($25), as well as other supplies and materials. Please contact Minds in Motion for additional information regarding tutoring session costs.

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Invoicing: Invoices will be provided monthly. Invoices will be sent by email to all clients on the 1st of each month for that month.

Payment: Payment is due by e-transfer, cash, or cheque three business days after the invoice has been received. In the event of late payment, a $2/day late payment fee will apply.

Cancellations: Clients are entitled to two 'free' cancellations per child per school year (September - June). The session will be reimbursed on the following monthly invoice. If a client would rather try and reschedule, please do so online via the booking system or contact via email/phone (please note there are no guarantees when rescheduling). After a client has applied their two cancellations, they will be charged for all remaining sessions. Please note that a no-show is not eligible for a free cancellation.

Lates: Sessions will run during the scheduled time only. If a student is late, the session will not go over the scheduled end time, or the time will not be made up on a future lesson.

Reports: Clients will receive a written report of their child’s progress twice per year. The first report will be sent out in December (covering sessions in July-December) and the second will be sent out in June (covering sessions in January-June).